Terms and Conditions
Our highest priority is to make your stay or dining experience as enjoyable, relaxing and comfortable as possible.
Cancellation: When you confirm an individual booking with us, we will not take a deposit but we will ask for a credit/debit card number to secure the booking and reserve the right to charge the card for cancellations falling outside the permitted time scales. We request that you give us 7 days’ notice to avoid a cancellation charge. For group bookings, other terms may apply.
Last Minute Bookings: Please note that rooms booked out of the cancellation policy are subject to full payment on booking and are non-refundable under any circumstances.
Smoking: All bedrooms are non-smoking, as are the public areas. We reserve the right to charge £100 if this is not observed.
Damage: in the unlikely event of replacement, cleaning, or repair being required to any item(s) belonging to the hotel, or the fabric of the hotel itself, we reserve the right to reclaim all costs and any other costs incurred including loss of business, by charging the credit card given to secure the booking, without prior consent being required.
Children: We welcome children both to stay and have dinner in the in the evening, we have a high chair available and a changing mat. We can also accommodate children needing a cot free of charge, we do not provide bedding so please bring your own. There is a family room which has both a double bed and a single bed, or if you are accommodating two children we have a double and a twin in a wing on their own next door to each other.
Dogs Welcome: We welcome dogs in a few specified rooms provided that the owners provide towels to wipe their dirty paws. Dogs cannot be left in the bedrooms unattended. Dogs are chargeable at £10 per stay. We can take one dog in each of the allocated rooms.